ServicingSelect
Automate tasks and ensure compliance with a loan servicing solution focused on student engagement and service excellence.
Trust the Experts in Student Loan Servicing
With more than five decades of experience focused specifically on the higher education community, ECSI has the proven track record your institution can rely on. Our technology and customer service combine to lighten the load of student loan servicing for clients across the globe.
Key Benefits of ServicingSelect
Customizable service levels to meet your unique needs
Complete flexibility to handle any type of loan – Perkins, health & nursing, primary care, institutional, private/alternative, virtual loans, and more
Ensures comprehensive compliance even with ever-changing regulations
Innovative and flexible billing and repayment options
Customize the interface, reports, and more to suit your school
Fully integrated document writer to streamline paperwork
EASY ADMINISTRATIVE ACCESS
SAL, our student loan servicing platform provides 24/7/365 system access with real-time processing for you and your staff. It’s a complete student loan tracking, billing, and collection system designed even accommodate any type of student loan, payment plan, or delinquent receivable.
USER-FRIENDLY WEBSITES AND MOBILE APP
Our self-service website and app give borrowing access to manage their accounts anywhere, any time. A separate client website provides your staff with the ability to review all borrowing information, access our comprehensive reporting library, print electronic bills, and more.
BEST-IN-CLASS CLIENT & CUSTOMER SERVICE
Your school will be assigned a knowledgeable dedicated client support representative who is your point of contact for all questions, issues, training, and day-to-day needs. Students and borrowers have access to our experienced team of customer service advocates via live chat, text, or toll-free phone.
The Easy Way to Handle Government Assignments
Let ECSI take the burden of government assignments off your business office.
We’re an industry expert in all things Perkins Loans – including assigning Perkins loans to the Department of Education. Our optional Government Assignment Package and Enhanced Government Assignment Package solutions make it simple.