RecoverySelect

Full-service solution optimized to boost student retention, increase revenue, and decrease administrative workload. 

 

Software + Service = Results

RecoverySelect is a full-service account resolution and retention solution for students with past due tuition and fees. ECSI combines software + service to keep
more students enrolled, maximize resolution rates, and increase revenue while reducing the administrative burden on school staff. 

 

Key Benefits of RecoverySelect

Seamless, two-way integration with your student information system.

Increased student retention saves valuable tuition dollars that would otherwise be lost.

Full-service solution means you mark the account as past due, and ECSI handles the rest.

Comprehensive school dashboards for instant access to the data you need most. 

Student-friendly approach maintains a positive relationship with your students leading to better student outcomes and higher graduation rates.

Flexible payment plans allow students to resolve past due accounts over time with a payment that fits their budget.

Seamless Integration

ECSI joined forces with our sister company, TouchNet, to develop the RecoverySelect integration. We integrate directly with your student information system to pull all student demographic, term, and transaction-level data so accounts are worked immediately, and account information is up to date and in sync with your student information system.

Student-Focused Solution 

ECSI’s customizable payment plans give your students the time and flexibility they need to get back on track financially. With multiple payment options, we make the repayment process painless and straightforward for your students.
Our mobile-enabled student website puts your students in the driver’s seat. They can easily view and manage their account, set up or edit a payment plan, view the transaction history, make a payment, and so much more from anywhere they have internet access.

Complete Data Visibility

Endless spreadsheets of past due student accounts are a thing of the past. With ECSI’s Client Portal, you have access to comprehensive dashboards and reporting to give you absolute portfolio clarity.

Student Testimonials

Amanda

Long Island University
Brooklyn, NY

Riley

Suffolk University
Boston, MA

Tori

CCAC
Pittsburgh, PA

Case Studies

Long Island University

St. Edwards University

Canisius Collge

  • "We now have a fully integrated outsourcing model for students with past due balances that stop out from our university. ECSI provides three months of compliant recovery activities on our behalf in hopes of getting them into good financial standing so they can return and graduate from LIU. Our Enrollment Services and Promise counselors can now focus their efforts on currently enrolled students. Heartland ECSI has been an effective outsourcing partner and appears to be setting the pace for what’s to come in the future for campus business offices.” 
    Dave Mainenti, Associate Vice President for Student Financial Services and Compliance
    Long Island University
  • "ECSI's RecoverySelect Solution is a product that has automated and integrated our business processes. RecoverySelect has given Montclair State University the ability to expand our outreach and add a more personalized approach via phone call. With their outreach and elevated responses, we can now keep more students in school. With the implementation of RecoverySelect, we have seen growth in revenue because of the increased recovery of our account receivables which is directly related to current students re-enrolling and past due students paying before they are sent to a collection agency. It's a win-win for MSU and our students."
    Marion Caggiano, Director of Student Accounts
    Montclair State University
  • "I have so much extra work on my plate and ECSI's RecoverySelect has been a LIFESAVER."  
    Rachel Grose, MPA, Assistant Bursar
    University of Wisconsin OSHKOSH