Ensure excellence and expertise in your student support processes with a
partner focused on higher education.
Take the administrative burden off your staff
OutsourceSelect is a fully scalable solution allowing trained ECSI Customer Service Advocates, who focus solely on higher education, to take on incoming student calls and additional administrative duties, allowing schools to focus on other departmental tasks.
Key Benefits of OutsourceSelect
OutsourceSelect is cost-effective - you only pay us for the time our team spends assisting your students and can scale your services up or down at any time
We offer a white-label solution providing a seamless experience for your students
Variety of communication channels for customer service, eliminating busy signals and long wait times for your students
ECSI’s world-class Client Support team and OutsourceSelect’s customizable dashboards free up the time your staff spent managing student calls to pursue other projects
What can you outsource to ECSI?
OutsourceSelect is more than just a call center solution. We are able to take on small or large projects for your school, including:
Call Center and Live Chat Customer Service
Custom Letters, Phone Calls, and Emails
Address & Phone Number Skip Tracing
Trailer Document Management
Mass Email Services
Transcript Request Services
… and so much more!
University of Nevada - Las Vegas
Additional case studies coming soon
"You can’t put a dollar sign on peace of mind, especially with the world we’re in right now. I can’t imagine what things would be like if our students didn’t have the support of ECSI, now and in the future.”